What Our Account Terms Actually Cover
Malaysian law shapes how an account is opened, funded and closed, so our terms are written around that rather than lifted from a single template. You confirm you are old enough to hold the account where you live, and play is offered only where local law
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allows it. When a rule changes, this page changes with it; the version date on the document tells you which text applies to you. One set of terms covers the lobby, the live tables and the sportsbook markets you follow, from Malaysia Super League football to
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badminton. Money movement sits inside the same framework. You can credit your account wallet through Touch 'n Go eWallet, Boost, GrabPay, DuitNow, FPX or Maybank2u, and each rail keeps its own conditions — the e-wallet provider sets its rules, your bank sets its own, and we
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hold your playing balance separately from those. That separation decides who checks a transaction first when a query becomes a dispute. Players in Kuantan ask us two things more than anything else: what happens to my details, and what happens if I want out. On the
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first, we hold what is needed to run and verify the account and nothing more, for as long as the account is open plus the period our record-keeping duties cover. On the second, you can ask us to close the account through the support channel below,
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and any settled balance stays yours to withdraw through the rail you used to fund it. Where a clause here conflicts with a mandatory local rule, the local rule wins, and we tell you when it applies to you.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.